PRBC is a small creative business that caters to other creatives. I understand that your ideas, time and money are important to you. Below are just some of the points we make about our customer service and business practices. Still have questions? No problem, we will do our best to answer any and all questions you may have.
CUSTOMER SERVICE:
A BIG percentage of our business are referrals from clients we have worked with in the past, so customer support is VERY important to us. We can be reached through our website form, email, Basecamp and also by phone with an appointment. We NEVER charge you for our customer service whether we’re answering a quick email or you need us to call you for a phone consultation. We understand starting a new project is a daunting task so we are there to walk you through every step of the way, before, during and after the process is done.
AFFORDABILITY & CHOICE:
We keep our prices competitive and affordable. We don’t like surprises that mean more time and money and we know you don’t either. That’s why we have several different packages for you to choose from on all of our services so you can get just the right level of service that you need.
WE’RE UNIQUE:
Dare we say it? Yes, we do! We always try to be unique in all of our designs with stock art/photos and our illustrations are 100% hand drawn and vectorized by us. So when we say custom we mean custom.
WE GET IT:
We have been in online business since 2004. Not only have we helped several creative start-ups with their projects, but we have been a start-up ourselves in the past so we know what it’s like and what is needed to make your presence known. We understand how scary it can be to first start out and that is why we have a step by step process where you approve every step of the way before we move on. No surprises, no disappointments. This ensures you have a final project that you will be happy with for a long time to come!
MIND EXPLOSION? HAVE SOME QUESTIONS?
Don’t hesitate to ask questions on anything you’re not sure about. Just contact us!